Privacy Policy

We care about your data and take seriously the privacy of any information we hold.

We collect personal data in order to communicate, conduct our business and to promote our services provided your prior consent was given. This data will never be shared with a third party without your express consent, unless required to do so by law.

  • Identity Data may include your first name, last name, username, title, and gender.
  • Contact Data may include your billing address, email address and telephone numbers.
  • Financial Data may include your Paypal account name and payment card details.
  • Transaction Data may include details about payments between us and other details of purchases made by you.
  • Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
  • Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
  • Usage Data may include information about how you use our website, products and services.
  • Marketing and Communications Data may include your preferences in receiving marketing communications from us and your communication preferences.

How we collect your personal data

  • Direct interactions: You may provide data by filling in forms physically or on our website (or otherwise), or by communicating with us by post, phone, email or otherwise, including when you:
    • Order products or services;
    • Subscribe to a service or publications;
    • Request resources or marketing be sent to you;
    • Give us feedback.
  • Automated technologies or interactions: As you use our website, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies. Please refer to the cookie section of this policy below for details.

How we use your personal data

We will only use your personal data when legally permitted. The most common uses of your personal data are:

  • Where we need to perform the contract between us;
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests;
  • Where we need to comply with a legal or regulatory obligation.

We require this information to understand your needs and provide a better service, and in particular for the following reasons:

  • Internal record keeping;
  • We may use the information to improve our products and services;
  • We may send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing us or using the unsubscribe link at the bottom of our marketing emails.

Data Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and elsewhere.

Mobile device privacy

When accessing our website via a mobile device, data may be collected automatically, such as the type of mobile device you have and information about your use of the site. Regardless of the device you use to access the website, it will also collect information you provide, as well as information about your interaction with the website and its content.

If location services are activated on your mobile device, our website may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use our website. This information collected by your mobile network service will not be associated with your user account with us, or with your personally identifiable information.

Disclosure of your personal data

We may disclose your personal information to our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;
  • in connection with any ongoing or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in my reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide your information to third parties.

Cookie policy (EU) for Symphonic Design

This cookie statement was last updated on December 3, 2019 and applies to citizens of the European Economic Area.

1 Introduction

Our website, https://www.symphonic-design.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2 What are cookies

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3 What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4 Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "All cookies", you consent to us using all cookies and plug-ins as described in the pop-up and this cookie statement. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

5 Third parties

We have made agreements about the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties handle your personal data in a reliable or secure manner. Parties such as Google are to be considered as independent data controllers within the meaning of the General Data Protection Regulation. We recommend that you read the privacy statements of these companies.

6 Cookies

6.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping basket until you have paid. We may place these cookies without your consent.

6.2 Analytical cookies

Because statistics are being tracked anonymously, no permission is asked to place analytical cookies.

6.3 Advertising cookies

We do not use any advertising cookies on this website.

6.4 Social media buttons

On our website we have included buttons for Facebook, Twitter, LinkedIn and WhatsApp to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn and WhatsApp. These buttons work using pieces of code coming from Facebook, Twitter, LinkedIn and WhatsApp themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, LinkedIn and WhatsApp are located in the United States.

7 Placed cookies

Under Construction

We use Under Construction for website design.

Name Retention Function
Functional
ucp_tabs 365 days This cookie is used to show an under construction page.
Sharing

This data is not shared with third parties.

CookieBot

We use CookieBot for cookie consent management.

Name Retention Function
Functional
CookieConsent 1 year Website cookie scan
Sharing

This data is not shared with third parties.

Google Analytics

We use Google Analytics for website statistics.

Name Retention Function
Statistics (anonymous)
_ga 2 years Store a unique user ID
_gid 1 day Count and track pageviews
_gat 1 minute
Sharing

For more information, please read the Google Analytics Privacy Policy.

Fusion Theme

We use Fusion Theme for content creation.

Name Retention Function
Functional
fusionredux_current_tab 1 week
Sharing

This data is not shared with third parties.

WordPress

We use WordPress for website development.

Name Retention Function
Functional
*_wordpress_ persistent Keep users logged in
wordpress_test_cookie none Checks if cookies can be placed
wordpress_logged_in_* persistent Keep users logged in
wp-api-schema-modelhttps://www.symphonic-design.com/wp-json/wp/v2/ JSON Schema is a grammar language for defining the structure, content, and (to some extent) semantics of JSON objects. It lets you specify metadata (data about data) about what an object’s properties mean and what values are valid for those properties. The result of applying the grammar language is a schema (a blueprint) describing the set of JSON objects that are valid according to the schema. JSON Schema is expressed a schema, which itself is a JSON object. JSON Schema is maintained at http://json-schema.org. It describes your existing data format. If offers clear, human-readable, and machine-readable documentation. It provides complete structural validation, which is useful for automated testing and validating client-submitted data.
Sharing

This data is not shared with third parties.

WordFence

We use WordFence for website security.

Name Retention Function
Functional
wfvt_* 30 minutes Prevent fraud
wfwaf-authcookie* 1 day Allows a firewall to detect logged in users and allow them increased access
Sharing

For more information, please read the WordFence Privacy Policy.

Twitter

We use Twitter for display of recent social posts and/or social share buttons.

Name Retention Function
Marketing/Tracking
metrics_token persistent Count the number of users that have seen embedded content
Sharing

For more information, please read the Twitter Privacy Policy.

LinkedIn

We use LinkedIn for display of recent social posts and/or social share buttons.

Name Retention Function
Marketing/Tracking
X-LI-IDC session Provide functions across pages
Sharing

For more information, please read the LinkedIn Privacy Policy.

Google Fonts

We use Google Fonts for display of webfonts.

Name Retention Function
Functional
tcb_google_fonts 365 days Google fonts
Marketing/Tracking
Google Fonts API none Request user IP address
Sharing

For more information, please read the Google Fonts Privacy Policy.

Complianz

We use Complianz for cookie consent management.

Name Retention Function
Functional
cmplz_all 365 days Store cookie consent preferences
Sharing

For more information, please read the Complianz Privacy Policy.

YouTube

We use YouTube for video display.

Name Retention Function
Statistics
PREF 1 year Track visits across websites
Sharing

For more information, please read the YouTube Privacy Policy.

Miscellaneous

Name Retention Function
Functional
nextendsession session Recognize a computer when a user visits our website
surstudio_plugin_translator_revolution_dropdown_heading_section_surstudio_cache_heading Display langauge bar, offer website automatic translation.
surstudio_plugin_translator_revolution_dropdown_heading_section_surstudio_templates_heading Display langauge bar, offer website automatic translation.
surstudio_plugin_translator_revolution_dropdown_heading_section_surstudio_other_customizations_heading Display langauge bar, offer website automatic translation.
surstudio_plugin_translator_revolution_dropdown_heading_section_surstudio_selector_heading Display langauge bar, offer website automatic translation.
surstudio_plugin_translator_revolution_dropdown_heading_section_surstudio_ui_heading Display langauge bar, offer website automatic translation.
surstudio_plugin_translator_revolution_dropdown_heading_section_surstudio_display_heading Display langauge bar, offer website automatic translation.
color 365 days Color choice of langauge bar, offer website automatic translation.
jStorage Display langauge bar, offer website automatic translation.
jStorage_update Display langauge bar, offer website automatic translation.
Sharing

This data is not shared with third parties.

8 Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9 Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10 Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Symphonic Design
Rue Edmond Tollenaere 71
1020 Brussels
Belgium
Website: https://www.symphonic-design.com
Email: info@symphonic-design.com
Phone number: +32472344996

 Current status: AcceptedCurrent status: Denied

This cookie policy was synchronised with cookiedatabase.org on November 29, 2019